[PDF] ACRP REPORT 4. Ground Access to Major Airports by Public Transportation AIRPORT COOPERATIVE RESEARCH PROGRAM

Getting Ground Access Information to the Traveler

SOURCE: Amsterdam Schiphol Airport website.

Figure 9-6. Amsterdam airport’s travel planner summarizes times and costs for all modes serving the airport, including both airport and public transport options.

SOURCE: Amsterdam Schiphol Airport website.

Figure 9-7. The Amsterdam airport website offers direct booking of shared-ride taxi/van service to and from the airport.

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Ground Access to Major Airports by Public Transportation

From the vantage point of the user, the destination and date are specified first, and a sketch level summary of all the travel options to that destination is presented. The user selects a mode for more information and then can proceed linearly to the process of buying/reserving the service. The Schiphol Airport trip planner is integrated in terms of all modal options and in terms of supporting reservations and sales. Passenger Information Provided by Other Agencies The Schiphol Airport ground access information system provides most of the information needed to plan a trip by any mode (whether dominated by the airport management or by the national systems) anywhere in The Netherlands. In addition, traditional hyperlinks to all the actual carriers are included elsewhere on the website.

Ground Access Planning on the Narita Airport Website At about the same time that Amsterdam Schiphol Airport was taking the lead in integrating all ground access information, a new approach was launched by the ambitious e-airport program, which was described in TCRP Report 83. Under the e-airport program, Narita International Airport has developed the first ground access trip planning system that is tied to specific airline flights. Figure 9-8 shows that the program has four options for getting started depending on the needs of the user: • The program can be started to support a departing flight. • The program can be started to support an arriving flight.

SOURCE: Narita Airport website.

Figure 9-8. “Narita Airport Access Planner” allows the user to plan the ground access trip to connect with the departing or arriving flight.

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